Last Updated: 2026-10-28
Rocket City Code Works, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information, specifically regarding our Application-to-Person (A2P) 10-Digit Long Code (10DLC) mobile messaging services.
INFORMATION WE COLLECT
When you opt-in to receive text messages from us, we collect your phone number and any other information you voluntarily provide, such as your name or email address. We also log delivery data, including the date, time and status of messages sent to you.
HOW WE USE YOUR INFORMATION
We use your mobile phone number exclusively to transmit the type of messages you requested or authorized. This includes transaction confirmations, account updates, customer support and, where explicitly consented to, occasional promotional alerts.
NO-SALE AND NO-SHARING POLICY FOR MOBILE DATA
We respect your privacy above all else.
No Sale of Mobile Data: We do not sell, rent, or lease your mobile phone numbers or messaging consent data to any third party for any reason.
No Sharing for Marketing: Mobile information, phone numbers and opt-in consent collected for the purpose of textmessaging will NOT be shared or disclosed to third parties, affiliates, partners, or joint ventures for marketing, advertising, or promotional purposes.
Operational Service Providers: Your data is only shared with our technical messaging gateway providers (aggregators/carriers) solely as necessary to physically transmit messages to your device. These operational entities are legally prohibited from using your data for any other purpose.
USER OPT-OUT AND HELP OPTIONS
You maintain full control over your mobile subscriptions:
To Stop Messages: You can cancel the text messagings service at any time by replying "STOP" to any text message we send you. After you send the message "STOP", we will send you a message to confirm that you have been unsubscribed.
To Request Assistance: If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or contact our customer support team directly at 256-369-3773
SECURITY
We implement appropriate technical and organizational security measures to protect your mobile data from unauthorized access, alteration, or disclosure.
CONTACT US
If you have any questions or concerns regarding this Privacy Policy or our messaging practices, please contact us at 256-369-3773